+254 115 099 669 info@mrinsurance.co.ke

Common Questions

Everything you need to know about partnering with Redflame Communications Limited.

Is Mr.Insurance an insurance company?
NO. Mr. Insurance is licensed by the Insurance Regulatory Authority (IRA) to operate as an independent insurance agency. We act as an independent advisor who helps clients identify potential risks and select the most suitable insurance cover from multiple insurance companies. We work on behalf of the client to compare options, negotiate terms, and provide guidance throughout the insurance process, including during claims.
Why should I use Mr. Insurance broker instead of buying insurance directly from an insurer?
Using an insurance broker like Mr. Insurance offers numerous benefits over purchasing insurance directly from an insurer. By working with us, you gain access to independent advice and a wide range of insurance providers, allowing you to compare policies and choose the most suitable coverage for your specific needs. Additionally, we provide valuable support with claims follow-up, ensuring a seamless and stress-free experience in the event of a loss. This personalized service and expert guidance enable you to make informed decisions and receive the protection you deserve.
What types of insurance do you offer?
We provide a wide range of insurance solutions for individuals and businesses including:

- Motor Insurance (Private and Commercial Vehicles)

- Medical Insurance

- Life Insurance

- Property Insurance

- Business and Commercial Insurance

- Liability Insurance

- Group Medical and Employee Benefits

- Tender Securities & Contractor's All Risks(CAR)

Our goal is to structure insurance solutions that effectively protect our clients from financial loss.
How do I make an insurance claim?
To make an insurance claim, start by notifying your broker or insurer immediately after the incident. You will then need to complete a claim form and provide supporting documents, such as police reports or receipts, to facilitate the process. Our team at Mr. Insurance (Kenya) will guide you through the claims process, from documentation, assessment of the damage to review and approval of repairs or settlement, ensuring a smooth and efficient experience. By working closely with us, you can trust that your claim will be handled promptly and professionally.
How much insurance cover do I need?
The amount of insurance you need depends on several factors including the value of your assets, potential risks, and your financial exposure in the event of a loss. Our role is to assess your risk profile and recommend appropriate coverage that protects you without unnecessary cost.
How can I get an insurance quote?
To get an insurance quote, you can visit our website and fill out the online quote form, which will require you to provide some basic information about yourself and the type of insurance you are interested in. Alternatively, you can contact us directly via phone or email and one of our dedicated customer service representatives will be happy to guide you through the process and provide you with a personalized quote. By providing us with some information, we will be able to give you a comprehensive and competitive insurance quote tailored to your specific needs.
Do you assist clients during claims?
Yes. One of the key advantages of working with our agency is dedicated claims support. We follow up with insurers, coordinate assessments, and guide our clients through the claims process to ensure it is handled efficiently and fairly.

Have a specific question?

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